Privacy Policy

Thank you for visiting Tostatura Caffe ("we", "our", or "us"), operated by Future FMCG L.L.C-Fz. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, disclosed, and safeguarded when you visit or make a purchase from our online store (https://tostatura-caffe.ae/).

Who We Are

This website is owned and operated by Future FMCG L.L.C-Fz, trading as Future FMCG, with its registered address at 6th Floor Meydan Grandstand, Meydan, Nad Al Sheba, Dubai, UAE.

Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your browser type, IP address, time zone, device identifiers, and information collected through cookies and similar technologies. We may also collect information about the pages, products, or services you view, the websites or search terms that referred you to our store, and how you interact with the website.

We refer to this automatically collected information as "Device Information."

We collect Device Information using:

• Cookies
• Log files
• Web beacons, tags, and pixels

When you place an order, attempt to place an order, contact us, subscribe to updates, or otherwise interact with our store, we may collect certain personal information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information."

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Process, fulfill, and deliver your orders
• Process payments and manage transactions securely
• Communicate with you regarding orders, inquiries, and customer service requests
• Provide shipping updates and transactional notifications
• Detect, prevent, and investigate fraud, misuse, or other unlawful activity
• Improve our website, products, and customer experience
• Send you promotional messages, offers, and marketing communications where permitted by law or where you have consented
• Comply with applicable legal and regulatory obligations

We use Device Information to help us screen for potential risk and fraud, analyze website traffic and usage trends, and optimize the performance, security, and usability of our website.

Legal Basis for Processing

Where required under applicable law, we process your personal data on one or more of the following bases: your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate business interests, including fraud prevention, website administration, and service improvement.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to support essential site functions, remember user preferences, analyze traffic, and improve the user experience. Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You may also control or disable cookies through your browser settings, although some parts of the website may not function properly as a result [web:20].

Sharing Your Personal Information

We may share your personal information with selected third-party service providers who help us operate our business and provide services to you, such as website hosting, e-commerce platform providers, payment processors, delivery partners, analytics providers, and customer support tools.

If our store is hosted on Shopify or uses Shopify-related services, Shopify may process certain information as part of operating the e-commerce platform and privacy controls made available to merchants [web:31][web:32].

We may also disclose your personal information where necessary to comply with applicable laws, regulations, court orders, governmental requests, or to protect our rights, users, or business operations.

International Transfers

Your personal data may be processed or stored outside the UAE by our service providers or technology partners. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place and that your information is handled securely and in accordance with applicable data protection requirements. UAE data protection law addresses protections for personal data and the role of the federal regulator in this area [web:24].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, maintain business records, resolve disputes, enforce our agreements, and comply with legal or regulatory obligations.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Payment transactions are processed through secure and PCI-compliant payment gateways where applicable.

Your Rights

Subject to applicable law, you may have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, object to or restrict certain processing activities, and withdraw your consent where processing is based on consent. To exercise any of these rights, please contact us using the details below. UAE privacy guidance also emphasizes that users should be able to submit privacy-related requests and access privacy information easily [web:20][web:24].

Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions in our emails or by contacting us directly. Transactional or service-related communications relating to your orders may still be sent where necessary.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children without appropriate authorization where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Future FMCG L.L.C-Fz
Trade Name: Future FMCG
Address: 6th Floor Meydan Grandstand, Meydan, Nad Al Sheba, Dubai, UAE
Phone: +971522384960
Website: https://tostatura-caffe.ae/

Last Updated: June 2026